Please provide us an email ( that includes:

​Order number, First name, Last name, Email address, Article, Size

Reason for return/exchange

If defective: a picture of the defective item (clearly showing the defect).

​The processing of the return takes place within 3-4 working days. Please make sure that the goods are safely packed and sufficiently franked to send back to us. Please note that the shipping costs for a return are to be paid by you.

​Important! Only under the following conditions, we will take care of the return costs:

a) If the article was delivered by mistake wrongly,

b) If the article arrived damaged.

If one of these points is fulfilled you can apply for a shipping label. Within 48 hours you will receive the label for the return shipment as a PDF file. Now you can print it, stick it on, and send the package back to us.

​Refunds are made after collection and inspection of the goods. The completion of the form is not a mandatory requirement for the effective exercise of the right of withdrawal.

​For exchanges into different sizes, different products, or store credit - please send us an email ( providing all the information listed above. In case of an exchange, we will take care of the shipping costs.